This technology easily converts a telephone based payment into a secure e-commerce transaction.
It takes your agents completely out of scope for compliance, all while your agents remain on the call with the customer
The easiest and simplest way of achieving compliance without changing your customer interaction. By collecting card information through the customers’ own phone we take your agents out of scope for compliance, whilst all the time remaining on the call.
If you do not require your customer to remain on the call while the payment is made you can use this technique. IVR (Interactive Voice Response) technology allows your customer to make payments using their telephone keypad at a time which best suits them.